Retail Sales Associate

Verizon•Sacramento, CA

16d•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology solutions that meet their needs. You will build customer connections, ask questions to uncover needs, recommend products and solutions, and close sales through clear communication. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and represent Verizon at sponsored community events outside the store. This is an onsite, worksite-based position with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may pick up additional shifts during peak periods. The role is commission-based. The posting lists base pay of $16.00 to $21.00 per hour in its compensation overview and a starting base pay rate of $18.27 per hour for the location on the requisition. It also describes potential commissions and other incentives; compensation varies by geography, hours worked, and performance. Verizon describes a comprehensive benefits package, including medical, dental, and vision coverage, a matched 401(k), paid time off, paid parental leave, tuition assistance, and employee discounts. New hires may be required to complete an approximately 19-minute assessment.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales using technology knowledge and customer service.
Build connections with customers and ask questions to identify their needs.
Present product insights and solution recommendations to provide complete sales solutions.
Close sales by communicating clearly and fulfilling customer needs with technology solutions.
Participate in ongoing training and develop skills in merchandising and inventory operations.
Place outbound calls and send text messages to current Verizon customers interested in products and services.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions of up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.