Retail Sales Associate
About The Position
Represent Reliant Energy in a Walmart retail environment by promoting electricity plans, engaging customers, assessing their needs, and helping them select suitable energy services. The role involves working toward sales targets, maintaining a professional and welcoming customer experience, accurately documenting sales and activity, and keeping the workstation or kiosk clean and presentable. The position includes paid training, base pay with uncapped commissions, and opportunities for advancement through internal promotions. The posting describes the work as retail, kiosk, and/or event-based and notes that travel to event locations may be needed.
Requirements
- High school diploma or equivalent.
- At least six months of prior sales, retail, telecommunications, or marketing experience.
- Strong experience in retail or event sales, or event marketing.
- Demonstrated knowledge of products and services.
- Strong communication, presentation, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Ability to multitask.
- Impeccable integrity and commitment to customer satisfaction.
- Ability to maintain customer confidentiality.
- Reliable transportation and willingness to travel to event locations.
- Availability to work evenings, weekends, and holidays as needed.
- Ability to perform physical tasks such as lifting and event setup and teardown.
Responsibilities
- Promote Reliant electricity plans and services to consumers.
- Engage customers, assess their needs, address objections, and recommend suitable products or services.
- Build customer confidence and relationships with customers and teammates.
- Meet or exceed personal monthly and weekly sales goals and quotas.
- Welcome customers courteously and offer assistance; escort customers to displays when appropriate.
- Provide customers with information about products and services and help them make selections.
- Accurately document and report sales, track activity, and communicate it to Retail Operations.
- Submit paperwork completely and accurately.
- Keep the workstation or kiosk clean, organized, functional, and presentable.
- Work with the team to achieve goals and accomplish related tasks.
- Maintain customer confidentiality and professional interactions with customers and fellow employees.
- Attend work regularly and promptly.
- Travel to event locations as needed and assist with event setup and teardown.
Benefits
- Paid training.
- Uncapped commissions, with a $16.00 per hour guarantee.
- Next-day pay via Daily Pay.
- Health benefits.
- Paid time off.
- 401(k) with company match.
- Career advancement through internal promotions.
- Paid holidays.
- Personal development opportunities and professional stretch assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
