Retail Sales Associate
About The Position
Shades of Light is one of the fastest-growing e-commerce brands in the $800 billion home furnishings market. We strive to inspire our customers to distinguish their unique style with a highly curated selection of hand-picked and exclusive designs. Shades of Light started from humble beginnings in 1986 as a small, single retail location in historic Richmond, Virginia selling unique, high-style lighting designs. Since that time, the company has grown to become a national, multi-channel retailer of lighting and other home décor products, including rugs, furniture, mirrors, fans and wall décor. True to its heritage though, the company has remained singularly focus on its curated collection of high-style products and unique lighting designs, many of which are produced in-house by the company’s own staff of highly trained artisans.
Requirements
- High School diploma or equivalent
- 1 year of retail, sales, and/or customer service experience required.
- Must be comfortable climbing and maneuvering on a ladder to reach merchandise
- Must be able to lift up to 50lbs
- Comfortable with long periods of standing and walking throughout the retail space
- Strong ability to multitask and work on different projects at a time.
- Ability to adapt to a changing environment and clientele
- Ability to identify and resolve problems in a timely manner.
- Ability to use POS systems
- Ability to use small hand tools
Nice To Haves
- Ability to retain product information and a passion to continuously learn about our product as well as the home décor industry.
Responsibilities
- Responsible for all aspects of retail sales including but not limited to greeting customers, suggestive selling, closing the sale, and helping to maintain an organized showroom.
- Deliver exceptional customer service and provide timely response and resolution to customer requests and concerns.
- Proactive in keeping the sales floor organized and easy to shop.
- Assist with merchandising lighting, décor, displays, and sales floor updates.
- Ability to retain product information and a passion to continuously learn about our product as well as the home décor industry.
- Assembly of lighting fixtures and relative components.
- Ensure workplace compliance training courses are completed and are in line with company policies and procedures.
- Maintain a safe and organized workplace.
- Other assigned tasks as needed by management.
Benefits
- Medical with a Health Savings Account
- Dental
- Vision
- 401(k) plan with company match
- Paid time off
- 7 Paid holidays
- $200 Referral bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
