Bilingual Chinese - Retail Sales Associate

MY WIRELESS • Arcadia, CA

10d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join their retail team as a Retail Sales Associate. In this role, you will be responsible for providing an excellent customer experience and offering technology solutions from a variety of AT&T products and services. The position involves engaging with customers, educating them on available products and services, and guiding them through the buying process. The work environment is energetic, and team members are expected to collaborate to exceed personal and team goals. My Wireless is a fast-growing AT&T Authorized National Retailer with over 240 locations across the US and Puerto Rico, focused on inspiring team members through knowledge, habits, and skills to connect with customers and achieve goals.

Requirements

• Experience in a retail or customer-facing sales environment.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• Must be at least 18 years of age.
• Legally able to be employed in the US.
• High school diploma or equivalent.
• Standing and walking around for prolonged periods of time.
• Occasionally lifting and moving objects of up to 10 pounds.
• Reaching with hands and arms.
• Climbing ladders, balancing on ladders, stooping, kneeling, crouching.
• Fine handling of display materials and merchandise.
• Dexterity is required.
• Specific vision abilities required include working with small parts in mobile phones and looking at a computer screen for prolonged periods of time (can be met with eyeglasses or contacts).

Nice To Haves

• Bilingual (Chinese preferred for this role).
• Experience prospecting through outbound calls.

Responsibilities

• Engage with customers and educate them on available AT&T products and services.
• Guide customers through the buying process.
• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by delivering outstanding customer service.
• Train and develop skills to become a top Retail Sales Associate, leading to potential management opportunities.
• Maintain a fun, clean, and exciting work environment.
• Work as a team member to exceed personal and team goals.
• Participate in marketing activities to maximize selling opportunities.

Benefits

• Strong Base Pay and a commission and bonus schedule.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, Dental and Vision coverage.
• Life Insurance.
• 401(K) Retirement Program.
• Paid Vacation Time.
• Total Pet Plan and Pet Insurance.
• Employee Assistance Program.
• Discounts off latest devices and AT&T service plans.
• Welcome kit of fun gear (2 AT&T work shirts and personal protective equipment).
• Exclusive sales contests and incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED