Retail Sales Associate
About The Position
The basic function of the Sales Associate is to attract and retain patients by delivering an exceptional patient experience, foster patient retention, and promote outstanding doctor satisfaction. This role involves driving profitable store sales through a retail selling culture, developing professional relationships with associates and Doctors, and filling ophthalmic eyeglass prescriptions. The associate will also fit and adapt lenses and frames, recommend specific lenses and coatings, assist patients in frame selection, perform optical measurements, ensure a quality patient experience through accurate pricing and POS entry, provide guidance on Managed Vision Care, and assist with store merchandising according to company standards. Other duties may be assigned by the Store Manager.
Requirements
- Ability to sell through use of sales skills and accountability for sales results.
- Experience and proven results with a retail or customer service establishment.
- Ability to present and implement decisive and creative solutions to opportunities to grow the business.
- Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
- Foster positive and results-oriented associate and doctor relationships.
- Attention to detail and follow-up.
- Ability to manage priorities through adaptability and flexibility.
- Willingness to take calculated risks.
- Experience with personal computers preferred.
- High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail environment.
Responsibilities
- Drive profitable store sales by fostering a retail selling culture through role-playing and effective retail sales skills.
- Develop professional business relationships with other associates and Doctors.
- Fill ophthalmic eyeglass prescriptions.
- Fit and adapt lenses and frames.
- Utilize optical prescription in conjunction with the patient's visual requirements.
- Recommend specific lenses and lens coatings to suit patient needs.
- Assist patients in the selection of frames, and coordinate frames to prescription and patient need.
- Perform appropriate optical related measurements.
- Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes.
- Provide appropriate guidance to patients regarding Managed Vision Care.
- Assist with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
- Assist the store with being effectively merchandised according to the Planogram and other Company standards.
- Perform other duties as assigned by the Store Manager.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
