Retail Sales Associate

Verizon•Bluffton, SC
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. You will ask questions, build customer connections, recommend complete solutions, and close sales using clear communication. The role also includes ongoing training and development in merchandising and inventory operations, outreach to interested Verizon customers by phone or text, and opportunities to represent Verizon at sponsored events in the community. This is an onsite, worksite-based position with 40 scheduled weekly hours. The role offers hourly base pay of $16.00 to $21.00, plus commissions tied to individual sales performance; compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service skills.
  • Learn and uncover customers’ needs by creating connections and asking questions.
  • Recommend products and solutions that address customers’ needs.
  • Close sales by communicating solutions clearly and intuitively.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% off Verizon products and services, plus discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with service.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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