Retail Sales Associate

Verizon • Salisbury, MD

4d • $18 - $36 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build connections with customers, ask questions to uncover their needs, recommend complete sales solutions, and close sales through clear communication and intuitive technology solutions. The role also includes ongoing training and development in operational functions such as merchandising and inventory. You may contact current Verizon customers by phone or text and participate in off-site Verizon-sponsored community events.

This is an onsite, worksite-based position with 40 scheduled weekly hours. The role requires willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to picking up additional shifts during busy periods. Compensation is commission-based. The posting gives a general base-pay range of $16.00–$21.00 per hour, with potential individual commissions, and specifies a starting base pay rate of $18.27 per hour for Maryland locations.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using knowledge and enthusiasm for technology and providing customer service.
• Build connections with customers and ask questions to identify their needs.
• Recommend products and solutions that provide customers with a complete sales offering.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Potentially place outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability coverage, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED