Retail Sales Associate

Floor & Decor • Easttown Township, PA

16d • $17 • Onsite

About The Position

Floor & Decor Retail Sales Associates provide customers with friendly, accurate service and support in finding products for their projects. They help maintain a fast-paced, safe sales-floor environment by keeping assigned departments clean, stocked, and shoppable. The position may involve assisting in other store areas as needed and processing sales and returns at checkout. Full-time and part-time positions are available.

Requirements

• Must be at least 18 years old.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require completion of Floor & Decor forklift certifications.
• Where permitted by state law, successful passing of a drug test is required for certification to use heavy equipment.

Responsibilities

• Connect with customers, ask about their projects, recommend products, and encourage enthusiasm about their purchases.
• Provide exceptional customer service and exceed customer expectations.
• Maintain assigned areas in-stock, clean, shoppable, and safe.
• Work with management and team members to achieve sales goals.
• Process customer transactions at checkout using the point-of-sale system.
• Process refunds and exchanges according to established guidelines.
• Follow procedures for accepting cash, checks, and credit cards.
• Create price tags and merchandise signs; stock, tag, and display merchandise.
• Act consistently with the company’s core values.
• Understand and comply with company safety processes.
• Answer telephone calls according to company guidelines.
• Assist in other areas of the store as needed.
• Work accurately in a fast-paced environment.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed