Retail Sales Associate

AAA Mid-Atlantic•Manchester, CT

9d•$19 - $24•Onsite

About The Position

AAA Club Alliance is actively hiring for an experienced full-time Retail Sales Associate. Join our team and be part of a dynamic retail environment where every interaction counts. This position offers a competitive base compensation and the opportunity to earn incentive pay. Store hours are Monday to Friday, 9AM to 5:30PM, and Saturday, 9AM to 1PM, with a 37.5 Hour Work Week and no Sundays. Full-Time Retail Associates can accrue up to three weeks of paid time off during their first year. The location is 1500 Pleasant Valley Road, Manchester, CT 06042.

Requirements

Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
Effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
Proficiency in computer skills, with the ability to navigate multiple websites and programs with ease, essential for multitasking in a fast-paced retail environment.
High school diploma or equivalent required.
Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
Ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Nice To Haves

Notary Public designation or willingness to obtain with 6 months of employment.
Basic geography knowledge is beneficial.

Responsibilities

Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.