Retail Sales Associate
About The Position
The Part-Time NECOA Retail Sales Associate represents NECOA, by Coway, in a branded retail store. The role focuses on driving sales and generating excitement about NECOA water purification products by demonstrating products, tailoring demonstrations to customer needs, and building rapport with customers. The associate also maintains professional relationships with store management and employees and keeps displays clean, functional, and ready for demonstrations. The position includes selling products and services, welcoming and assisting customers, helping them identify suitable products, documenting and reporting sales and other activity, and meeting monthly or weekly sales goals. The associate must keep the work station presentable, complete required paperwork accurately, and contribute to team results. Regular and prompt attendance, customer satisfaction, and sales performance are key performance measures. The posting describes the role as part-time and requires availability for Friday, Saturday, and Sunday, as well as evenings, weekends, and holidays as needed.
Requirements
- High school diploma or equivalent.
- At least six months of prior sales, retail, telecom, or marketing experience.
- One year of job experience is required.
- Demonstrated knowledge of products and services.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Outgoing personality, eagerness to learn, and comfort engaging with customers and demonstrating products after training.
- Ability to use a selling process that overcomes objections and connects product features to customer needs.
- Ability to multitask in a fast-paced, team environment.
- Integrity and commitment to customer satisfaction.
- Ability to maintain customer confidentiality.
- Availability for Friday, Saturday, and Sunday, and to work evenings, weekends, and holidays as needed.
Nice To Haves
- Retail or customer service experience.
- Training or product demonstration experience.
Responsibilities
- Demonstrate NECOA water purification products in the branded retail store and tailor demonstrations to customers' needs.
- Engage customers, create a memorable experience, build rapport, and courteously welcome and assist them.
- Sell products and services, assess customer needs, suggest suitable products, provide product information, and help customers make selections.
- Meet or exceed established personal monthly and weekly sales goals or quotas.
- Maintain professional relationships and interactions with customers, store management, staff, and fellow employees.
- Maintain product displays and the work station so they are clean, organized, functional, presentable, and ready for demonstrations.
- Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork completely and accurately.
- Provide reporting and competitive insights.
- Contribute to team efforts by completing related tasks as needed.
- Maintain customer confidentiality and provide service that supports customer satisfaction.
Benefits
- $20–$22 per hour base pay, paid weekly.
- Monthly sales bonuses.
- Next-day on-demand pay through DailyPay.
- Paid online training.
- Paid holidays.
- Personal development opportunities and professional stretch assignments.
- Long-term career pathing options.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
