Retail Sales Associate - 2805

Cash America Pawn•Saraland, AL
•$15 - $18

About The Position

The Retail Sales Associate provides customer-focused assistance with sales, pawn and short-term loan services, and product inquiries. The role includes explaining loan terms, completing paperwork, processing transactions accurately under company and regulatory guidelines, and evaluating merchandise condition and value to support buying, selling, and loan decisions. Associates maintain the sales floor and merchandise displays, handle cash and negotiable items responsibly, assist with basic opening and closing tasks, communicate with customers and team members, and complete required training. The position may involve working with varied merchandise, including firearms at FFL locations, for which certification is provided. The role also requires assisting customers or retrieving merchandise from exterior areas and performing other duties as assigned.

Requirements

  • Be at least 18 years old.
  • Have a high school diploma, GED, or equivalent experience.
  • Be able to stand, walk, lift up to 50 lbs, and perform physical tasks.
  • Be available for a flexible retail schedule, including weekends and holidays.
  • Have strong customer service skills and a team-oriented mindset.
  • Have basic math and computer skills.

Nice To Haves

  • Experience using retail checkout systems.
  • Bilingual ability.

Responsibilities

  • Greet and assist customers with sales, loans, and product inquiries.
  • Explain pawn and short-term loan terms, complete paperwork, and provide a smooth customer-focused experience.
  • Process sales and loan activity accurately while following company and regulatory guidelines.
  • Evaluate merchandise condition and value to support buying, selling, and loan decisions.
  • Maintain a clean, organized sales floor and merchandise displays.
  • Handle cash and negotiable items responsibly.
  • Support store operations, including basic opening and closing tasks.
  • Communicate clearly with customers and team members.
  • Complete required training and follow company policies.
  • Perform other duties as assigned.
  • Assist customers or retrieve merchandise from exterior areas.

Benefits

  • Competitive hourly pay of $15.00–$18.00 plus commission, with commission opportunities of 2–8% based on individual performance.
  • Earned Wage Access available after day 2.
  • Employee discounts starting on day one.
  • Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
  • Vacation and sick/personal time based on tenure and applicable state and local requirements.
  • 401(k) auto-enrollment after 6 months, subject to age requirements.
  • Tuition reimbursement opportunities for eligible employees.
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