Retail Sales Associate - Phoenix Premium Outlets
About The Position
The Retail Sales Associate plays a key role in ensuring the daily operations of the store run smoothly and effectively. You’ll motivate the sales team, drive customer satisfaction, and ensure operational excellence in line with Grunt Style’s mission and culture. At Grunt Style, what you wear is more than just a necessity — it’s about attitude and pride. We’ve distilled the American fighting spirit into a lifestyle brand that celebrates Self, Military, and Country. We're proud to employ nearly 400 veterans and patriots who live and breathe our core values. We’re looking for driven, hardworking individuals to join our team and help us defend what matters most. We are Grunt Style. This We’ll Defend.
Requirements
- High school diploma or equivalent required.
- 2+ years of retail experience, ideally with supervisory responsibilities.
- Strong communication, time management, and organizational skills.
- Computer proficiency, including Microsoft Excel or Google Sheets.
- Understanding of the Grunt Style brand and customer base.
- Ability to work in a high-energy, customer-facing retail setting.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Deliver exceptional customer service to ensure high levels of satisfaction.
- Oversee and manage store inventory.
- Train and develop new and existing team members.
- Execute promotional events tailored to the store’s local audience.
- Maintain a clean, well-organized, and visually appealing retail environment.
- Implement strategies to attract new customers and grow the business.
- Foster a culture of accountability, teamwork, and loss prevention.
- Engage with customers as they enter the store.
- Follow through on an exceptional customer experience by presenting customers with product promotions, new arrivals and sale opportunities as identified through conversation.
- Create a positive and upbeat environment for customers to shop and buy from.
- Offer help and provide direct assistance to customers.
- Drives sales through engagement of customers, suggestive selling, and product knowledge.
- Be enthusiastic and informative about all Grunt Style products.
- Work as a team to achieve sales goals.
- Help organize shipment, back stock, and replenishment.
- Multitask, while being attentive to customers and remaining flexible to the needs of the business.
- Maintain all visual standards and expectations.
- Process purchase orders, returns, and exchanges through POS.
- Take direction from and report to assigned supervisor.
- Lead, train, and mentor store associates for performance and growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
