Retail Sales Associate

MY WIRELESS•Ramona, CA

17d•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is looking for driven, dynamic, and coachable individuals to join their growing retail team as a Retail Sales Associate. This role involves providing the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless. The day-to-day includes engaging with customers, educating them on available AT&T products and services, and guiding them through the buying process. As you learn and succeed, you'll be eligible for new opportunities and financial rewards. Every day, you'll work in an energetic environment with customers and colleagues that appreciate your dedication and commitment. My Wireless is a fast-growing AT&T Authorized National Retailer with over 240 locations throughout the US and Puerto Rico. Their mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with customers to realize goals and aspirations. They maintain a fun and rewarding training program to develop each team member for promotion readiness.

Requirements

Experience in a retail or customer-facing sales environment.
Ability to work flexible hours including evenings, weekends, and holidays.
Highly effective communication and interpersonal skills.
Must be at least 18 years of age.
Legally able to be employed in the US.
High school diploma or equivalent.
Standing and walking around for prolonged periods of time.
Occasionally lifting and moving objects of up to 10 pounds.
Reaching with hands and arms.
Climbing ladders, balancing on ladders, stooping, kneeling, crouching.
Fine handling of display materials and merchandise.
Dexterity is required.
Specific vision abilities required include working with small parts in mobile phones and looking at a computer screen for prolonged periods of time (can be met with eyeglasses or contacts).

Nice To Haves

Bilingual (preferred but may not be required depending on location).
Experience prospecting through outbound calls.

Responsibilities

Engage with My Wireless customers.
Educate customers on available AT&T products and services.
Guide customers through the buying process.
Meet and exceed personal performance goals and AT&T standards of performance.
Help customers make buying decisions by delivering outstanding customer service.
Train and develop skills to become a top My Wireless Retail Sales Associate, leading to opportunities on the management team.
Maintain a fun, clean, and exciting work environment for customers and team members.
Work as a team member to exceed personal and team goals.
Participate in marketing activities designed to maximize selling opportunities.

Benefits

Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence.
Ongoing paid training.
Exciting career paths and growth potential.
Uncapped commission program when meeting or exceeding sales goals.
Medical, Dental and Vision coverage.
Life Insurance.
401(K) Retirement Program.
Paid Vacation Time.
Total Pet Plan and Pet Insurance.
Employee Assistance Program.
Discounts off our latest devices and AT&T service plans.
Welcome kit of fun gear to get you started that include 2 AT&T work shirts and personal protective equipment.
Exclusive sales contests and incentives for hitting key AT&T initiatives.