Retail Sales Associate

Verizon • Grand Forks, ND

4d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to identify needs, recommend complete solutions, and close sales using clear communication. The role also includes learning operational functions such as merchandising and inventory, contacting interested Verizon customers by phone or text, and participating in Verizon-sponsored off-site events to build customer relationships. The position is onsite at a defined work location, with 40 scheduled weekly hours. Evening, weekend, and holiday availability is required, and employees may have opportunities to pick up additional shifts, particularly during peak seasons.

Base pay is $16.00 to $21.00 per hour, with individual sales commissions. Verizon states that employees meeting sales goals may earn up to $18,000 per year in commissions, with additional earning potential for employees who exceed goals. Total compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales through customer service and knowledge of technology products.
• Identify customer needs by building connections and asking relevant questions.
• Recommend products and solutions that address customers’ needs.
• Close sales through effective communication and intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by phone or text to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to build customer relationships.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services, plus discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• New hires receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED