Retail Sales Associate

AAA Club AllianceTimonium, MD
Onsite

About The Position

Join AAA Club Alliance as an experienced full-time Retail Sales Associate in a dynamic retail environment where every interaction counts. This role offers the opportunity to unlock your sales potential by delivering exceptional service and driving sales success. AAA Club Alliance is actively hiring for this position and offers a rewarding career path.

Requirements

  • Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
  • Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
  • Notary Public designation or willingness to obtain with 6 months of employment.
  • High school diploma or equivalent required.
  • Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
  • Ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Nice To Haves

  • Basic geography knowledge is beneficial.

Responsibilities

  • Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
  • Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
  • Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
  • Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

Benefits

  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
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