Retail Sales Associate – Full Time

AutoZone•Brockton, MA

1d•$15 - $16

About The Position

AutoZone’s store teams provide customer service, help customers find automotive parts and solutions, maintain well-stocked inventory, and support store operations. The Senior Retail Sales Associate delivers WOW! Customer Service, supports customers with automotive needs, contributes to sales, and helps foster a positive, knowledgeable retail environment. The role offers opportunities for growth in an essential industry serving the motoring public.

Requirements

Must be at least 18 years old.
Basic knowledge of automotive parts is required.
Ability to lift, load, and deliver merchandise.
Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

High school diploma or equivalent (GED).
Strong people skills and effective communication in both Spanish and English.
Previous automotive retail experience.
Automotive Service Excellence (ASE) Certification.

Responsibilities

Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
Restock merchandise, maintain store organization, follow cash-handling and loss-prevention policies, and support smooth store operations.
Use structured processes to complete tasks efficiently and follow safety policies, including the use of personal protective equipment.
Stay current on automotive parts, tools, and promotions using AutoZone systems.
Assist customers with wiper blade, battery, and light bulb installations.
Use diagnostic tools to read codes from customer vehicles and recommend solutions.

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