Retail Sales Associate

Verizon•Boise, ID
•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on helping customers find technology products and services that meet their needs while generating retail sales and expanding the Verizon customer network. Associates build customer connections, recommend solutions, complete sales, and develop their skills through ongoing training in sales and store operations. The role may also involve contacting interested Verizon customers by phone or text and representing Verizon at sponsored off-site community events. This is a commission-based position with an hourly base pay of $16.00 to $21.00 and the opportunity to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. The position is scheduled for 40 hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts, especially during peak periods.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by applying knowledge of technology and providing customer service.
  • Identify customers’ needs by building connections and asking questions.
  • Recommend products and solutions that address customers’ needs.
  • Close sales through clear communication and intuitive technology solutions.
  • Develop skills through ongoing training and build proficiency in merchandising and inventory operations.
  • Contact interested Verizon customers by outbound calls and text messages to expand the customer base.
  • Engage with the community at off-site Verizon-sponsored events.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Employee discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability coverage.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.
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