Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and customer success. You will use your interest in technology and customer service to help customers identify their needs, recommend suitable products and solutions, and complete sales. The role also includes ongoing training and development in merchandising and inventory operations, outreach to current Verizon customers, and opportunities to participate in Verizon-sponsored events outside the store to build customer relationships. This is an onsite, worksite-based role with scheduled hours of 40 per week. The position is commission-based, with a stated starting base pay rate of $20.67 per hour for the location listed on the requisition. Compensation varies by geography, hours worked, and performance. The posting also describes potential commissions and additional earning opportunities tied to sales performance. The role requires a high school diploma or GED, at least one year of relevant experience, and willingness to work evenings, weekends, and holidays. Employees will know their schedule four weeks in advance. The role may also involve picking up additional shifts, typically during summer, November through December, or peak vacation periods.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales using technology knowledge and customer service.
- Learn about customers’ needs by building connections and asking appropriate questions.
- Recommend products and solutions that address customer needs and provide a complete sales solution.
- Complete sales through clear communication and intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact current Verizon customers by phone and text to discuss products and services.
- Engage with the community at off-site Verizon-sponsored events to build a customer base.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and potential incentives, including travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave: eight weeks for eligible new parents, with the possibility of up to 16 weeks for the birthing parent when paired with short-term disability.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Up to six personal days per year.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
- Newly hired employees receive up to 15 vacation days per year, with additional vacation accruing with service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
