Seasonal Retail Sales Associate, Cumberland Mall

Macy's • Atlanta, GA

8h • $16 - $20 • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with suitable products and services. Working on the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to make shopping memorable, build trust, achieve sales goals, and inspire customer loyalty. The role is more than cashiering: customer service, selling, teamwork, and maintaining an inviting shopping space are central to the work.

At the start of the day, colleagues prepare and organize the sales floor, review sales goals, and learn about new arrivals, top-selling items, trends, and promotions. During customer interactions, they offer a warm welcome and build friendly, personal relationships. They also merchandise new receipts, process damages, testers, and selected merchandise returns to vendors, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Colleagues support one another, work to improve, take pride in their work, and contribute to individual and store results.

Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The position requires availability for days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality.

Requirements

• Flexible availability for days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability and willingness to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
• Comfort handling electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Provide hospitable, personalized customer service and product recommendations on the sales floor and in the fitting room.
• Engage customers, build relationships and loyalty, and work toward daily sales goals.
• Prepare and maintain a clean, organized, inviting, and shoppable sales floor.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Merchandise new receipts, process damages and testers, handle selected merchandise returns to vendors, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits, make sure customers have what they need, and thank them sincerely.
• Support teammates through honest, caring collaboration and contribute to individual and store results.
• Use electronic devices, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed