Retail Sales Associate - Citrus Heights

Pet Food Express • Citrus Heights, CA

2d • $18 - $19 • Onsite

About The Position

Pet Food Express is seeking a sales-driven Retail Sales Associate to help pet parents find products and solutions suited to their pets. Sales Consultants proactively engage with customers, provide tailored recommendations using the Pet Food Express Whole Life Approach, and create a friendly, informative shopping experience. The role also includes register operation, stocking shelves, maintaining the store, and supporting general store operations. Employees participate in daily training and continuing education to build product knowledge and sales skills. The work has physical requirements, including handling shipments and heavy lifting, and requires flexibility to work evenings, weekends, and holidays.

Requirements

• A passion for pets and a desire to help pet parents find suitable solutions.
• A sales-driven attitude and desire to exceed goals.
• A warm, welcoming personality and strong customer service mindset.
• Eagerness to learn and participate in daily educational activities.
• Dependability, reliability, strong attendance, and punctuality.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to lift, move, and carry up to 35 pounds using appropriate lifting techniques and following safety rules.
• Ability to climb and balance using a ladder and/or step stool.
• Ability to stand, walk, bend, stretch, and perform repetitive motions throughout a shift.

Nice To Haves

• Previous retail experience.
• Previous pet experience.

Responsibilities

• Proactively approach and engage with customers and their pets.
• Ask questions to understand customer needs and build lasting relationships.
• Use the Pet Food Express Whole Life Approach to provide tailored product recommendations.
• Participate in daily training and ongoing educational programs to improve product knowledge and sales skills.
• Stay informed about new products, promotions, and the pet community.
• Educate customers about product benefits and solutions for their pets’ needs.
• Maintain punctuality and reliable attendance.
• Operate the cash register and provide a friendly checkout experience.
• Unload shipments and stock the store.
• Clean and maintain the store, including sweeping, mopping, and cleaning pet messes as needed.
• Support store operations by performing additional duties as assigned.

Benefits

• Career paths and advancement opportunities.
• Development and leadership training, including investment in pet and product knowledge.
• Generous in-store employee discount that extends to family.
• Company-sponsored benefits, including life insurance, pet insurance, and an Employee Assistance Program.
• Paid time off and health insurance for full-time employees.
• 401(k) with employer match.
• Employee referral bonuses.
• Well-behaved pets may accompany employees to work.
• Community involvement opportunities through the Pet Food Express Pet Fair, in-store fundraisers, and adoption events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed