Retail Sales associate

The TJX Companies, Inc. • Hickory, NC

11h • Onsite

About The Position

The Retail Sales Associate delivers a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean, organized store environment. The role follows operational, merchandising, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs. Associates help create a positive store culture through honesty, integrity, and respect, and contribute to store safety and shrink-reduction goals.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and provide the correct change according to operating procedures.
• Promote credit and loyalty programs.
• Follow the company merchandising philosophy, procedures, and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain the cleanliness of the entire store.
• Provide and accept recognition and constructive feedback.
• Follow labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• For associates meeting service or hours requirements: 401(k) match, medical, dental, and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto and home insurance discounts, scholarship program, and adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed