Retail Sales Associate

Verizon•Willow Grove, PA

3d•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales and providing customer service by helping customers identify their needs, recommending products and solutions, and closing sales. Associates also develop their skills through ongoing training and work across merchandising and inventory operations. The role may include contacting interested existing Verizon customers by phone or text and engaging with the community at off-site Verizon-sponsored events. The position offers an hourly base pay of $16.00 to $21.00, with the opportunity to earn individual-based commissions. The posting states that employees who meet sales goals may earn up to $18,000 annually in commissions; those who exceed goals may earn additional commissions. Compensation varies based on geography, hours worked, and performance. The role includes 40 scheduled weekly hours, and the schedule is provided four weeks in advance. Employees must be willing to work evenings, weekends, and holidays, and may have the opportunity to pick up additional shifts during busy periods. Verizon describes the role as an opportunity to develop a career through in-person onboarding, training, and a culture of learning. Benefits and incentives include medical, dental, and vision coverage; a matched 401(k); paid time off and holidays; paid parental leave; tuition assistance; employee discounts; and other programs, with eligibility and coverage varying by benefit and circumstance.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by applying knowledge of technology and providing customer service.
Identify customers’ needs by building connections and asking relevant questions.
Present product insights and solution recommendations to provide customers with a complete sales solution.
Close sales by communicating effectively and offering straightforward technology solutions.
Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
Contact interested current Verizon customers by outbound calls and text messages to develop the customer base.
Engage with the community outside the store, including at Verizon-sponsored events.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role-specific benefits section.
Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
Tuition assistance of up to $8,000 per year.
Discounts of up to 50% on Verizon products and services, plus additional employee discounts.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the general benefits section.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
New hires receive up to 15 days of vacation per year, increasing with additional service.