Retail Sales Associate

EZCORP • Bastrop, TX

19d • $13 - $15 • Onsite

About The Position

The posting lists the role as Retail Sales Associate, while the description and duties refer to Retail Shift Manager (Lead Pawn Broker/Lead Pawnbroker). The role involves providing outstanding customer service, building customer relationships, promoting sales, and negotiating deals for a wide variety of pawn items. It also includes leading, coaching, and supervising store Team Members, and creating a friendly, courteous, and respectful customer environment. The listed pay range is $12.50–$15.00 per hour, based on experience. The posting describes a paid five-week training program; completing it results in a $0.50 raise and transition to Lead Pawnbroker.

Requirements

• High school diploma or GED.
• At least 1 year of supervisory, key holder, or team/shift lead experience.
• Pass a criminal background check and drug test.
• Valid driver's license and auto insurance.
• Adhere to company policies, procedures, and regulations.
• Engaging personality, solid leadership, strong negotiation skills, and ability to understand and manage customer needs.
• Highly organized and detail-oriented, with sound judgment and strong time-management and prioritization skills.
• Excellent communication and interpersonal skills, and ability to build ongoing customer relationships.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Provide outstanding customer service and build solid relationships with customers.
• Promote sales and negotiate deals for a wide variety of pawn items.
• Process loans and extensions.
• Reach mutually satisfactory terms regarding items to be pawned.
• Perform store opening and closing procedures.
• Supervise and coach store Team Members.
• Maintain a friendly, courteous, and respectful environment.

Benefits

• Free health insurance for full-time Team Members; no-cost Team Member-only medical insurance when selecting the UnitedHealthcare Choice Plan.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Paid five-week initial training program.
• Structured leadership training programs and career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED