Part - Time Retail Sales Associate

Cox Enterprises • Newport News, VA

4d • Onsite

About The Position

Cox Communications is looking for a Part-Time Retail Sales Associate who creates phenomenal customer service experiences; someone who connects easily with others and can drive sales while making customers feel special. This role involves connecting customers with Cox’s game-changing technology, products, and services. The job requires following a retail routine which includes working some evenings, weekends, and holidays. The associate will report to the Store Manager and take guidance from the Assistant Store Manager and other team Specialists.

Requirements

• HS diploma/GED or up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory
• Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Nice To Haves

• Some college experience with a focus in sales, business and/or management
• One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Responsibilities

• Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of one of our store retail environments.
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area.

Benefits

• variable targeted total compensation of $31,796 ($21.08/hr.)
• part-time (29/hours per week) hourly base rate of at least $16.38
• targeted commission of $639 a month
• ramp period of up to 2 months to adjust to commission earnings
• uncapped commission plan
• 401k + company matching
• free Internet and other Cox discounted services
• tuition reimbursement for academic pursuits
• adoption assistance
• paid time off to volunteer
• childcare and eldercare resources
• pet insurance
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED