Magnolia Retail - Retail Sales Associate

Magnolia•Waco, TX

21h•Onsite

About The Position

At Magnolia, the Retail Sales Associate is responsible for being a Magnolia ambassador and providing our guests with exceptional retail service. The Retail Sales Associate connects with guests in genuine and authentic ways, and shares information about the products. This position shares sales and promotions with guests aiming to meet or exceed sales targets. The Retail Sales Associate possesses the attention to detail necessary to ensure that the floor is fully stocked in a way that represents merchandising standards, knows how to identify guests’ needs and design ideas, and can help bring them to life. This position works from the Magnolia Silos Grounds in Waco, Texas. It reports to the Assistant Store Manager and has no supervisory responsibilities.

Requirements

Strong customer service skills required
Ability to work in a fast-paced, energetic environment required
High school diploma or GED equivalent preferred
0-1 years of related work experience preferred
Must be available to work evenings, weekends, special events, and holidays
All full-time employees must be available to open and close the store twice a week
All part-time employees must be available to open and close the store once a week

Nice To Haves

Eye for detail, accuracy, and complete all tasks in a timely manner
Willingness to learn and adapt to new processes and technologies
Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management
Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience
Approach change with positivity and curiosity
Know your role in achieving team goals

Responsibilities

Greet and assist guests to enhance the guest experience
Meet or exceed assigned sales goals and metric objectives
Drive conversion by sharing product knowledge and generating conversation with guests
Perform cash, wrap, and POS duties in an efficient and timely manner while maintaining a high level of guest experience
Accurately process payments, refunds, and exchanges of merchandise
Maintain inventory levels and restock product to the sales floor as needed
Exhibit awareness of current promotional events and sales
Learn and use all available technology to perform daily tasks, including operation of RF-SMART devices and performing transactions within the inventory management system
Collaborate with team members and management to assist with seamless break coverage and efficient product delivery to registers
Create and promote impactful merchandise presentations and displays that impact guests, prioritize guest satisfaction, and maximize retail sales
Work as a team player to ensure each guest receives the best guest experience possible
Promote and maintain a safe working and shopping environment
Perform other duties as assigned
Metrics evaluated on Performance Review