Retail Sales Associate

Strasburg Rail Road•Strasburg Township, PA

3d•Onsite

About The Position

The Retail Sales Associate directly supports the Strasburg Rail Road Company's multi-faceted mission by executing essential front-line retail tasks in a timely, economical, and professional manner while providing exceptional guest service and displays a positive attitude when interacting with guests and fellow employees.

Requirements

Self-motivation and a strong work ethic
Ability to work on his/her own or in teams
Written and oral communication should be accurate and professional
Detail-oriented organizational habits and the ability to prioritize tasks
Must be able to lift up to 50 pounds.
Must be able to walk, bend, twist, and stand for long periods of time
Going up and down steps are required.
Punctuality

Responsibilities

Greet guests in a pleasant and professional manner as they enter merchandise shops
Engage with guests in active conversation, inquiring if they need assistance, and assisting guests as needed
Perform basic math functions to collect payments and make change
Operate registers, scanners, scales and credit card/debit card terminals
Collect payments, and bag purchases for guests
Maintain accurate cash drawer
Memorize product locations throughout the stores and be able to direct guests or make suggestions
Handle exchanges and refund requests in a quick, efficient manner by contacting the appropriate supervisor on duty for assistance
Maintaining shop displays, merchandise, and work areas in a neat, clean, and organized fashion
Restock merchandise as needed following workflow procedures to ensure maximum efficiency
Process merchandise (receiving, pricing, labelling, etc.) as directed
Other duties as required