Retail Sales Associate, Shops at Stonefield - Full Time

bluemercuryCharlottesville, VA
Onsite

About The Position

Bluemercury is a leading luxury beauty destination with 178 locations nationwide, pioneering a client-first service model focused on hyper-personalized, high-quality beauty interactions. We offer a curated selection of premium products across various categories and aim to help individuals discover their unique selves. As we continue to grow, Bluemercury remains dedicated to its original mission of serving people and celebrating the beauty of every individual. For more information, visit www.bluemercury.com.

Requirements

  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
  • Proven experience in retail, preferably in the beauty industry.
  • Strong interpersonal and communication skills.
  • Passion for beauty and staying updated with the latest trends and products.
  • Ability to work flexibly, including weekends and evenings.
  • High school diploma or equivalent; beauty certification is a plus.
  • Flexible availability, including days, evenings, weekends and holidays.
  • Self-motivated, stays current and supports operational excellence.
  • Strong interpersonal skills and ability to communicate and share knowledge.
  • Resourceful and able to adapt quickly to changing priorities.
  • 1-2 years of direct experience is required.
  • Advanced authority and expertise in a specific brand is preferred.

Nice To Haves

  • Beauty certification is a plus.
  • Advanced authority and expertise in a specific brand is preferred.

Responsibilities

  • Build and maintain strong, personalized relationships with customers, creating a welcoming and inclusive atmosphere.
  • Possess extensive knowledge of beauty products (skincare, makeup, haircare, fragrances) and stay updated on the latest industry trends.
  • Offer tailored product recommendations based on individual client needs, preferences, and skin types, including product demonstrations and application tips.
  • Drive sales by effectively communicating product benefits and promotions, and encourage repeat business through loyalty programs and events.
  • Assist with stock management, ensuring product availability and maintaining an organized, visually appealing store environment.
  • Participate in and occasionally lead in-store beauty workshops.
  • Collect customer feedback on products and services to provide insights for management.

Benefits

  • Commission and bonus opportunities
  • Merchandise discounts and gratis
  • Paid time off (PTO) for full time hourly employees
  • Coverage across medical, dental, vision, and 401K.
  • Advancement opportunities and mentorship
  • Employee Assistance Program (mental health and financial literacy resources)
  • Colleague Resource Groups (CRGs), give-back/volunteer opportunities
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