Retail Sales Associate - Part Time

Curaleaf•Phoenix, AZ

4d•Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll represent the brand and help customers explore cannabis products while delivering high-quality service. You’ll create a welcoming, informative, inclusive, and engaging customer experience by recommending products, processing purchases, and helping customers find suitable options. The role involves working in a fast-paced retail environment and collaborating with the team to support store operations and sales goals. The position offers 20–29 hours per week, with weekend availability strongly preferred, at an hourly rate listed as $15.00 plus tips; the pay transparency section lists $15.25 per hour.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, with a focus on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Strong communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Effective de-escalation and conflict-resolution skills, with a calm, solution-oriented approach under pressure.
Basic proficiency in math and computer applications.
Positive, proactive approach to resolving customer issues and supporting a good guest experience.
Initiative and a team-first attitude, including readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative approach and commitment to working well with a team.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests warmly and professionally.
Build customer connections, ask thoughtful questions, and provide personalized product recommendations.
Address customer concerns professionally and resolve issues to support satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow store procedures and regulations.
Check customer IDs, update profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory tasks, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Promote deals and complementary items at checkout.
Stay current on promotions and product updates.
Adapt to a fast-paced, changing retail environment.
Take on additional duties as needed to support the team and store success.