Retail Sales Associate – Full Time

AutoZone • Ephrata, PA

2d

About The Position

AutoZone store teams provide customer service, help customers find automotive parts and solutions, maintain inventory, and support sales and store operations. The Retail Sales Associate delivers customer service by helping customers with automotive needs, recommending products and promotions, and contributing to a positive retail environment. The role also involves maintaining store organization, following operating and safety procedures, and assisting with basic vehicle installations and diagnostics.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, offer trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
• Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
• Use structured processes to complete tasks and follow safety policies, including use of personal protective equipment.
• Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed