Retail Sales Associate - Part Time

Curaleaf•Bradenton, FL

1d•Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll represent the brand and help customers explore cannabis products by providing knowledgeable, personalized service. The role focuses on creating a welcoming, informative, inclusive, and engaging experience, building customer trust, and supporting the store’s sales and operational goals. Work is in a fast-paced, compliance-driven retail environment, with 15–25 hours of shift availability and a requirement to work weekends, evenings, and holidays.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Availability for varied shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Solid time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency for transactions and reporting.
Positive, proactive approach to resolving customer issues.
Strong conflict-resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and maintain customer relationships.
Collaborative spirit and commitment to working well with a team.
Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly. Occasional climbing, balancing, and lifting up to 50 pounds are required.
Close vision (clear vision at 20 inches or less).
Ability to work in confined spaces and tolerate potential exposure to dust, pollen, and plant pathogens, as well as a high-stress, changing environment.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner and provide an exceptional customer experience.
Build connections with customers, ask thoughtful questions, and offer personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory tasks, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight deals and complementary items at checkout.
Stay informed about promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.