Part-Time Retail Sales Associate

Fjällräven North America•Quil Ceda Village, WA

12h•$19 - $21•Onsite

About The Position

At Fjällräven, we believe nature is for everyone. Our stores are places where curiosity, quality, and community come together. As a Retail Sales Associate, you'll be the welcoming face of our mission, helping every guest feel at home, inspired, and ready to explore the outdoors with confidence. This is a part-time position where you will deliver exceptional guest experiences, drive sales and support store operations, be part of a collaborative team, and live the brand and sustainability mission.

Requirements

Strong verbal and interpersonal communication skills.
A track record of providing thoughtful, people-centered customer service.
Passion for sustainability and the outdoors.
Reliability and a proactive approach to work.
Willingness to learn point-of-sale systems and retail operations.
Enthusiasm for working in a collaborative, values-driven team.

Nice To Haves

Previous experience in retail, customer service, or a fast-paced guest-facing role.

Responsibilities

Deliver exceptional guest experiences using the GUIDE service program to listen, educate, and help guests find the right gear.
Build trust through thoughtful questions, product knowledge, and genuine connection.
Support sales and conversion by helping guests make confident purchasing decisions.
Assist with daily operations including cash handling, restocking, and maintaining a clean, inviting sales floor.
Follow safety, security, and loss prevention practices.
Work closely with teammates to create a supportive, welcoming environment.
Participate in training to stay current on products, fit, and service expectations.
Represent Fjällräven's values in every interaction.
Educate guests on sustainability initiatives like the Arctic Fox Initiative and Down Promise.
Participate in local events and community activations when possible.