Tandy Leather Retail Sales Associate- 160

Tandy Leather Factory • Chelmsford, MA

7h • Onsite

About The Position

Tandy Leather is seeking a Retail Sales Associate to join their diverse retail team. This role is central to the business, serving as the front line with customers. Associates benefit from a consistent schedule without early mornings or late nights, paid holidays, PTO, a generous employee discount, and a quarterly sales associate bonus. The position offers an opportunity to learn and develop leatherworking knowledge and skills within a small team environment. Tandy Leather, a heritage brand since 1919, provides quality leather, tools, kits, and teaching resources worldwide, embracing both tradition and new trends. Team Tandy collaborates across all departments to ensure a consistent customer experience.

Requirements

• Previous experience in sales, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Ability to build rapport with customers
• Excellent written and verbal communication skills
• Strong negotiation skills

Responsibilities

• Welcome and identify customer needs
• Explain products and services to customers
• Monitor inventory to ensure the product is in stock
• Enter and process customer orders
• Investigate and resolve customer complaints
• Other duties as assigned

Benefits

• Consistent schedule with no early mornings or late nights
• Paid holidays
• PTO
• Generous employee discount
• Quarterly sales associate bonus
• Competitive compensation
• 401(k) Plan - company matched

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees