Retail Sales Associate

Vuori•Torrance, CA

12d

About The Position

Vuori is seeking a Retail Sales Associate to connect with customers and communicate the company’s brand values through product knowledge and an optimistic, welcoming approach. The role is based in a high-energy, fast-paced retail environment and focuses on delivering a memorable customer experience, supporting sales goals, and maintaining store operations and visual standards. Associates build customer relationships, provide knowledgeable guidance on merchandise style and fit, and work with the sales team to provide excellent service. They also support inventory management, cash-control procedures, store cleanliness, merchandising, and the overall presentation of the selling floor.

Requirements

Must be available to work nights, weekends, and holidays.
Must adhere to scheduled shifts and be punctual.
Ability to develop relationships with customers and colleagues.
Ability to handle customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to quickly learn new procedures and processes.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

Create an unforgettable customer experience and build lasting relationships with customers.
Work with the sales team to ensure customers receive the best possible service.
Greet customers in a timely, authentic, and engaging manner.
Prepare fitting rooms, locate sizes, and provide knowledgeable feedback about merchandise style and fit.
Achieve sales goals in a team-based commission environment.
Develop product knowledge, including knowledge of the broader fashion and activewear landscape, to serve as an expert for customers.
Assist with projects while keeping the customer experience a focus.
Communicate inventory needs to support business goals.
Ensure the sales floor is stocked every evening.
Collaborate with management on inventory management.
Clean the retail store regularly, including floors and bathrooms.
Understand and execute cash-control procedures, including bank deposits and petty cash.
Assist with implementing and maintaining merchandising and visual directives.
Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
Identify and communicate product concerns promptly.