Retail Sales Associate

EZCORP • Broken Arrow, OK

14d • $14 - $15 • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store at 709 S. Elm Pl., Broken Arrow, Oklahoma. This customer-facing role involves helping customers with sales and pawn transactions and reaching mutually satisfying agreements regarding items such as jewelry, electronics, and musical instruments. Team members provide a friendly, courteous, and respectful store experience while working in a fast-paced retail environment.

The position offers a structured career path, beginning with a paid five-week training program. Successful completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Further opportunities include the Pawnbroker Certification Program, which offers an additional $1 per hour, promotion to Lead Pawnbroker (Shift Leader), and a path to Assistant Manager with a six-month training program.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and provide excellent customer service in person and over the phone.
• Interact with customers and assist with sales and pawn transactions.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Employee-only medical insurance at no cost when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED