Retail Sales Associate

Verizon • Franklin, TN

8h • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you’ll work with a team in a Verizon retail store to drive sales, deliver customer service, and help customers find technology products and services that meet their needs. The role includes providing solution recommendations, completing sales, learning operational functions across merchandising and inventory, and building customer relationships through calls, texts, and community events.

The position offers base pay of $16.00 to $21.00 per hour, plus individual sales commissions. Employees who meet sales goals may earn up to $18,000 annually in commissions, while top performers may earn additional commission and reach stated total annual earnings of $65,000+ to $75,500+. Compensation varies by geography, hours worked, and performance. The role is onsite at a defined location, with 40 scheduled weekly hours.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using knowledge and enthusiasm for technology and providing customer service.
• Learn and uncover customers’ needs by creating connections and asking questions.
• Recommend products and solutions to provide customers with a complete sales solution.
• Close sales by communicating effectively and offering simple, intuitive technology solutions.
• Develop skills through ongoing training and learn operational functions across merchandising and inventory.
• Place outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community outside the store, including at Verizon-sponsored events, to grow a customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
• Sales recognition programs and incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED