Retail Sales Associate

2020 Companies•Spring, TX
•Onsite

About The Position

NECOA, by Coway, and 2020 Companies are hiring a full-time Retail Sales Associate to represent NECOA water purification products in a branded retail store at The Woodlands Mall in The Woodlands, Texas. The associate demonstrates products, engages customers, identifies their needs, and recommends products and services to support sales and provide a memorable customer experience. The role also includes building professional relationships with store management and employees, maintaining clean and presentable displays and work areas, tracking and reporting activity and sales, and contributing to team goals. The position requires availability for evenings, weekends, and holidays as needed, including Friday and Saturday and Sunday availability.

Requirements

  • High school diploma or equivalent.
  • At least six months of prior sales, retail, telecommunications, or marketing experience.
  • One year of job experience is also stated as required.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Outgoing personality, eagerness to learn, and comfort engaging with customers and demonstrating products after training.
  • Ability to multitask in a fast-paced team environment.
  • Ability to maintain customer confidentiality.
  • Integrity and commitment to customer satisfaction.
  • Availability to work evenings, weekends, and holidays as needed.
  • Friday and Saturday and Sunday availability.
  • Problem-solving and technology-savvy aptitude.

Nice To Haves

  • Retail experience or customer service experience.
  • Training or product demonstration experience.

Responsibilities

  • Demonstrate NECOA water purification products in the branded retail store.
  • Welcome and engage customers, build rapport, and create a memorable customer experience.
  • Assess customer needs and recommend products and services that fit those needs.
  • Provide product and service information and help customers make selections.
  • Use the selling process to connect product benefits to customer needs and overcome objections.
  • Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
  • Maintain professional relationships and interactions with store management, staff, customers, and fellow employees.
  • Keep product displays and the work station clean, functional, organized, and ready for demonstrations.
  • Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork accurately.
  • Report competitive insights and contribute to team efforts.
  • Attend work regularly and promptly.

Benefits

  • $18–$20 per hour base pay, paid weekly.
  • Monthly sales bonuses.
  • Next-day on-demand pay through DailyPay.
  • Paid training completed online.
  • Health benefits.
  • Paid time off.
  • 401(k) with company match.
  • Paid holidays.
  • Long-term career pathing options.
  • Personal development opportunities.
  • Professional stretch assignments.
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