Seasonal Retail Sales Associate, Summit Mall

Macy's • Akron, OH

1d • Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors, and work toward sales goals while building trust and customer loyalty. The role is not limited to cashier duties; customer service is central to the work.

You help keep the shopping area clean, organized, and inviting. At the start of the day, you prepare the sales floor, review sales goals, and learn about new arrivals, popular items, trends, and promotions. During the day, you build customer relationships, merchandise new receipts, process damages, testers, and selected merchandise for vendor returns, update signs and pricing, and support merchandise moves. You share loyalty program benefits, ensure customers have what they need, and thank them for their visit.

Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology necessary to perform job functions.

Responsibilities

• Provide warm, personalized customer service and product recommendations on the sales floor and in fitting rooms.
• Work toward daily sales goals using customer engagement and smart selling behaviors.
• Prepare and maintain a clean, organized, and shoppable sales floor.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Merchandise new receipts; process damages, testers, and selected merchandise for vendor returns; update signs and pricing; and support merchandise moves.
• Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
• Support teammates through honest, caring, and collaborative work.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed