Retail Sales Associate
About The Position
2020 Companies is hiring Retail Sales Associates, also referred to as Energy Pros, to represent its client NRG in a local Kroger retail location. The role involves engaging with consumers about NRG electricity and gas services and helping customers explore ways to lower their energy costs. The position is based in a retail setting, with no door-to-door sales, cold calling, or telemarketing. Associates welcome customers, identify their needs, explain products and services, recommend appropriate solutions, and support customers as they make selections. They work toward individual sales goals, document and report sales and other activity, maintain an orderly and presentable work station or kiosk, and collaborate with teammates. Performance is assessed through attendance, sales quota attainment, and customer or client satisfaction. The posting describes paid training, a base pay plus uncapped commission, a first-sale bonus, and opportunities for career growth. Average sales representatives are expected to earn $800–$1,000 weekly. Other listed offerings include next-day on-demand pay through DailyPay, an opportunity for a base-pay raise every six months, early-release incentives, health benefits, paid time off, and a 401(k) with company match.
Requirements
- High school diploma or equivalent.
- At least six months of prior sales, retail, telecommunications, or marketing experience.
- Demonstrated knowledge of products and services.
- Excellent communication, presentation, interpersonal, and problem-solving skills.
- Integrity and commitment to customer satisfaction.
- Ability to multitask in a fast-paced, team environment.
- Availability to work evenings, weekends, and holidays as needed.
- Ability to maintain customer confidentiality.
Responsibilities
- Sell products and services in retail stores, kiosks, and/or event environments.
- Engage consumers about NRG electricity and gas and help customers explore ways to lower energy costs.
- Welcome customers courteously, offer assistance, and suggest solutions.
- Escort customers to displays, assess their needs, and recommend products or services that fit those needs.
- Provide product and service information and help customers make selections by building their confidence.
- Meet or exceed personal monthly sales goals and established weekly or monthly sales quotas.
- Maintain professional interactions with customers and fellow employees.
- Accurately document and report sales; track and communicate activity to Retail Operations.
- Keep the work station or kiosk clean, organized, functional, and presentable.
- Submit paperwork completely and accurately.
- Contribute to team goals and results.
- Maintain regular and prompt attendance.
Benefits
- First-sale bonus.
- Base pay plus uncapped commission.
- Paid training course.
- Career growth and advancement opportunities.
- Early-release incentives described as supporting work-life balance.
- Next-day on-demand pay through DailyPay.
- Opportunity for a base-pay raise every six months.
- Health benefits.
- Paid time off.
- 401(k) with company match.
- Paid holidays.
- Personal development opportunities and professional stretch assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
