Retail Sales Associate, Chesterbrook - Flex
About The Position
Bluemercury, with 178 locations nationwide and growing, is a premier luxury beauty destination and a Macy's, Inc. nameplate. We pioneered a client-first service model emphasizing hyper-personalized, high-quality beauty interactions. Our curated product assortment spans various categories, and we aim to help individuals discover their unique selves by highlighting their distinctiveness. As Bluemercury evolves, it remains dedicated to its original intent to serve people and its purpose to be the ultimate specialist in the beauty of every individual. For more information, visit www.bluemercury.com.
Requirements
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- Proven experience in retail, preferably in the beauty industry.
- Strong interpersonal and communication skills.
- Passion for beauty and staying updated with the latest trends and products.
- Ability to work flexibly, including weekends and evenings.
- High school diploma or equivalent; beauty certification is a plus.
- Flexible availability, including days, evenings, weekends and holidays.
- Self-motivated, stays current and supports operational excellence.
- Strong interpersonal skills and ability to communicate and share knowledge.
- Resourceful and able to adapt quickly to changing priorities.
- 1-2 years of direct experience is required.
- Advanced authority and expertise in a specific brand is preferred.
Nice To Haves
- Beauty certification is a plus.
- Advanced authority and expertise in a specific brand is preferred.
Responsibilities
- Build and maintain strong, personalized relationships with customers, providing a welcoming and inclusive atmosphere.
- Possess extensive knowledge of beauty products across skincare, makeup, haircare, and fragrances, and stay updated on the latest products and trends.
- Offer tailored product recommendations based on individual client needs, preferences, and skin types, conducting product demonstrations and providing application tips.
- Drive sales through effective communication of product benefits and promotions, encouraging repeat business by informing customers about loyalty programs and upcoming events.
- Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
- Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
- Collect customer feedback on products and services, providing insights to the management team for continuous improvement.
Benefits
- Commission and bonus opportunities
- Merchandise discounts and gratis
- Paid time off (PTO) for full time hourly employees
- Coverage across medical, dental, vision, and 401K.
- Advancement opportunities and mentorship to grow your career
- Employee Assistance Program (mental health and financial literacy resources)
- Colleague Resource Groups (CRGs), give-back/volunteer opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
