Retail Sales Associate - Part Time

Curaleaf•Tampa, FL

1d•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to represent the brand and assist customers in exploring cannabis products. The role focuses on creating a welcoming, informative, inclusive, and engaging customer experience through personalized product recommendations, attentive service, and reliable transaction processing. The associate contributes to store operations and standards, supports inventory and online-order fulfillment, and works with the team to meet sales goals in a fast-paced, compliance-driven retail environment. The position offers 15–25 hours per week and requires availability for weekends, evenings, and holidays.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Availability for varied shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation and conflict-resolution skills, with a calm, solution-oriented approach.
Basic math and computer application proficiency.
Positive, proactive approach to resolving customer issues.
Initiative, a team-first attitude, and ability to support store leadership.
Ability to build rapport and maintain customer relationships.
Commitment to collaboration and working well within a team.
Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly.
Ability to occasionally climb, balance, and lift up to 50 pounds.
Close vision (clear vision at 20 inches or less).
Ability to work in confined spaces and tolerate potential exposure to dust, pollen, and plant pathogens.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests warmly and professionally.
Build customer relationships, ask questions, and provide personalized product recommendations.
Address customer concerns professionally and resolve issues to support satisfaction.
Enroll guests in rewards programs.
Work collaboratively to maintain a respectful, inclusive, and upbeat team environment.
Help open and close the store, handle cash, and follow procedures and regulations.
Check identification, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory activities, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight promotions and complementary products at checkout.
Keep current on promotions and product updates.
Adapt to a fast-paced and changing retail environment and take on additional duties as needed.