Retail Sales Associate - Oxnard

Pet Food ExpressOxnard, CA
$18 - $19Onsite

About The Position

Pet Food Express is looking for passionate, sales-driven individuals to join their team as Sales Consultants. This role involves proactively engaging with customers, recommending products, and providing tailored solutions to create a memorable shopping experience. The ideal candidate has a knack for sales, an eagerness to learn about pet products, and a commitment to excellent customer service. Sales Consultants are the heart of the business, ensuring every customer has an enjoyable, friendly, and informative experience.

Requirements

  • Previous retail experience is preferred.
  • Previous pet experience is preferred.
  • A passion for pets and a desire to help pet parents find the best solutions.
  • A sales-driven attitude with a desire to exceed goals.
  • A warm and welcoming personality with a strong customer service mindset.
  • Eagerness to learn and to participate in daily educational activities.
  • Dependable and reliable with strong attendance and punctuality.
  • Ability to work a flexible schedule to meet the needs of the business, including weekends, evenings, and holidays.
  • Must be able to lift, move and carry up to 35 pounds while using appropriate lifting techniques and following all safety rules.
  • Ability to climb and balance using a ladder and/or step stool.
  • Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.

Nice To Haves

  • Previous retail experience
  • Previous pet experience

Responsibilities

  • Proactively approach and engage with customers (both human and pet).
  • Ask questions to understand customer needs and build relationships.
  • Use the Pet Food Express Whole Life Approach to provide tailored recommendations.
  • Participate in daily training and educational programs to enhance product knowledge and sales skills.
  • Stay up-to-date about new products, promotions, and the pet community.
  • Educate customers on product benefits and help them find solutions for their pets' unique needs.
  • Operate the cash register efficiently and provide a friendly checkout experience.
  • Unload shipments and stock the store, which includes heavy lifting.
  • Clean and maintain the store, including sweeping, mopping, and cleaning pet messes.
  • Support overall store operations by performing additional duties as assigned.

Benefits

  • Potential career paths and options for advancement within the company
  • Continued Learning and leadership training
  • Generous in-store employee discount that extends to family
  • Company-sponsored benefits such as life insurance, pet insurance, Employee Assistance Program (EAP)
  • Full-time employees are eligible for PTO and health insurance
  • 401k with employer match
  • Employee referral bonuses
  • Opportunity to bring well-behaved pets to work
  • Opportunities to make an impact in the community through events and fundraisers
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