Retail Sales Associate – Full Time

AutoZone • Franklin Township, OH

15d

About The Position

AutoZone store teams provide customer service, help customers find automotive parts and solutions, maintain inventory, and support store sales and operations. The Retail Sales Associate delivers customer service by helping customers select products, providing automotive advice, and contributing to a positive retail environment. The role also supports daily store operations, inventory management, product installations, and diagnostic assistance. The posting describes this role as a Senior Retail Sales Associate in its overview.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a flexible full-time schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
• Restock merchandise, maintain organization, follow cash-handling procedures and loss-prevention policies, and support smooth store operations.
• Use structured processes to complete tasks efficiently and follow company safety policies, including use of personal protective equipment.
• Stay current on automotive parts, tools, and promotions using AutoZone systems.
• Assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed