Retail Sales Associate - Part Time

Curaleaf•Palm Bay, FL

4d•Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll be the face of the brand and a go-to resource for customers exploring cannabis products. You’ll provide top-tier service and help create a welcoming, informative, inclusive, and engaging experience. The role includes recommending products, handling purchases, supporting store operations, and building customer trust in a fast-paced retail environment. The position offers 5–25 hours of shift availability, with weekend availability strongly preferred, and pays $15.00 per hour. The location is 1420 Palm Bay Rd NE, Palm Bay, FL 32905.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Solid time-management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency for transactions and reporting.
Positive, proactive approach to customer issue resolution.
Strong conflict-resolution skills and composure under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative spirit and commitment to working well within a team.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests warmly and professionally to provide an exceptional customer experience.
Build genuine customer connections, ask thoughtful questions, and provide personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory tasks, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight deals and complementary products at checkout.
Stay current on promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed to support the team and store.