Retail Sales Associate – Full Time

AutoZone•Puyallup, WA
•$17 - $18

About The Position

AutoZone store teams provide customer service, help customers find automotive parts and solutions, maintain inventory, and support store operations. The Retail Sales Associate delivers WOW! customer service, assists customers with automotive needs, supports sales and store performance, and helps maintain a positive, knowledgeable retail environment. The role includes providing automotive advice, keeping merchandise organized and stocked, using diagnostic tools, and assisting with select installations.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to maintain a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Use structured processes to complete tasks efficiently and comply with company safety policies, including use of personal protective equipment.
  • Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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