Retail Sales Associate
About The Position
This is a Full-Time Retail Sales position for an "Energy Pro" working on behalf of NRG, an energy provider, through 2020 Companies, an outsourced Sales & Marketing firm. The role involves engaging with consumers in local retail, kiosk, and/or event environments to promote NRG electricity and gas services. Energy Pros will assist customers in lowering their energy costs, learn to identify consumer needs, overcome objections, and build professional relationships with both customers and colleagues. The position emphasizes teamwork to achieve sales goals and success. It explicitly states that there is no door-to-door, cold calling, or telemarketing involved. 2020 Companies recruits, hires, trains, and cultivates sales representatives and brand advocates for Fortune 200 companies, aiming to expand market share, enhance brand awareness, broaden distribution channels, and connect brands with consumers.
Requirements
- High school diploma or equivalent required
- Six (6) months prior sales, retail, telecom or marketing experience
- Demonstrated knowledge of products and services
- Excellent communications, presentation, interpersonal and problem-solving skills
- Impeccable integrity and commitment to customer satisfaction
- Ability to multi-task in a fast-paced, team environment
- Must be available to work evenings, weekends and holidays as needed
- Ability to maintain customer confidentiality
- Regular and prompt attendance
- Meet established monthly/weekly sales quota/goals
- Customer/client satisfaction based on rejection percentage and substantiated complaints
Responsibilities
- Work within your local retailer
- Engage with consumers about NRG electricity and gas
- Help customers in your community by lowering their energy costs
- Learn how to uncover consumer desires and overcome objections
- Foster professional relationships with customers and fellow employees
- Welcome customers and politely offer solutions
- Collaborate with your team to accomplish goals and celebrate success
- Sell products and services in a retail store, kiosk, and/or event environments
- Maintain professional interaction with both customers and fellow employees
- Meet or exceed personal sales goals on a monthly basis
- Courteously welcome customers and offer assistance
- Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
- Advise customers by providing information on products and services
- Help customers make selections by building customer confidence
- Accurately document and report sales
- Contribute to team effort by accomplishing related results as needed
- Responsible for accurately tracking and communicating all activity to Retail Operations
- Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
- Responsible for submitting all paperwork completely and accurately
Benefits
- Average sales reps expected to earn between $800 - $1,000 weekly
- First sale bonus
- Career growth and advancement opportunities
- Enhanced work life balance with early release incentives
- Paid training course
- Base + uncapped commission
- Next day pay on-demand with DailyPay
- Base pay raise opportunity every 6 months
- Premier retail locations
- Health benefits
- Paid time off
- 401k w/ company match
- Paid holidays
- Long-term career pathing options
- Personal development opportunities
- Professional stretch assignments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
