Retail Sales Associate – Full Time

AutoZone • Pontiac, MI

14d

About The Position

AutoZone store teams deliver customer service by helping customers find parts and solutions for automotive needs, maintaining well-stocked inventory, and supporting store operations. The Retail Sales Associate helps provide WOW! Customer Service, offers automotive advice, contributes to sales, and supports a positive retail environment. The role includes assisting customers with automotive products and basic installation services, using diagnostic tools, and working with store teammates and managers.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or GED.
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to foster a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
• Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
• Use structured processes to complete tasks efficiently and follow safety policies, including using personal protective equipment.
• Keep current on automotive parts, tools, and promotions through AutoZone systems; assist with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read vehicle codes and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed