Retail Sales Associate, Woodlands Mall - Full Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create excellent shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with relevant products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales targets, and encourage loyalty. The role also involves keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They build customer relationships through friendly, personal conversations; maintain the sales floor and fitting rooms; update signs and pricing; and assist with merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere closing experience. Colleagues support one another, pursue continuous improvement, and work toward individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and adaptable to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Deliver results-driven selling and genuine hospitality to create memorable customer experiences.
- Understand customers’ needs and provide personalized product and service recommendations.
- Engage customers, build relationships and trust, meet sales goals, and inspire customer loyalty.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and provide a sincere closing experience.
- Collaborate with and support colleagues to serve customers and communities.
- Pursue continuous improvement and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
