Retail Sales Associate - Seasonal

EssilorLuxottica Group•Boston, MA
•$18 - $27

About The Position

As a Sales Associate at Sunglass Hut, you will provide an exceptional shopping experience that encourages positive customer connections and brand loyalty. You will serve as an informed brand ambassador, help customers find products, maintain store standards, and support customer service and store operations. This is a seasonal/temporary position.

Requirements

  • At least 1 year of previous sales or customer service experience.
  • Excellent communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment while remaining committed to an excellent customer experience.
  • Self-motivated and able to work as a team player.

Responsibilities

  • Greet and serve customers to promote an excellent customer experience.
  • Inform merchandisers and managers about stocking needs.
  • Maintain visual standards set by management and the company.
  • Resolve customer issues and involve management when assistance is needed.
  • Provide high-touch assistance to VIP clientele in complex customer service situations and help retain VIP customers.
  • Stay informed about the current product assortment and represent the brand knowledgeably.
  • Listen to and follow instructions from management or a superior.
  • Occasionally assist with opening and closing duties as needed.
  • Comply with professional regulations, internal rules, and the company’s code of conduct.
  • Attend and participate in occasional work meetings.
  • Be punctual for shifts and proactively communicate obstacles to a manager.
  • Represent the brand by drawing on personal style and connections to local and broader communities.

Benefits

  • Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
  • A competitive bonus and/or commission plan may also be offered.
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