Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) at its EZPawn store in Rio Grande City, Texas. The role provides daily customer interaction in a fast-paced retail environment, helping customers with sales and reaching mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. The associate is expected to provide a friendly, courteous, and respectful customer experience. The position offers a career path beginning with a paid five-week trainee program. Completing the program brings a $0.50-per-hour raise and promotion to Pawnbroker. Associates may then pursue Pawnbroker Certification for an additional $1 per hour, promotion to Lead Pawnbroker (Shift Leader), and an Assistant Manager role with a six-month training program. Pay is competitive and based on experience, with monthly uncapped bonuses based on store and individual performance. Benefits include employee-only medical insurance at no cost when selecting the BlueCross BlueShield EPO plan, a 401(k) with company match, paid time off, holiday pay, and a store discount.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask.
- Self-motivated, positive, outgoing, and strong work ethic.
- Ability to pass a criminal background check and drug test after a conditional offer.
Nice To Haves
- Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual ability.
Responsibilities
- Greet customers and interact with them in person and by phone.
- Provide excellent, friendly, courteous, and respectful customer service.
- Assist customers with sales and mutually agreeable pawn transactions involving items such as jewelry, electronics, and musical instruments.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Adhere to company policies, procedures, and regulations.
Benefits
- Competitive wages based on experience.
- Monthly uncapped bonus potential based on store and individual performance.
- Free employee-only medical insurance when selecting the BlueCross BlueShield EPO plan.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Paid five-week training program with a $0.50-per-hour raise and promotion to Pawnbroker upon completion.
- Pawnbroker Certification Program offering an additional $1 per hour.
- Career advancement opportunities, including Lead Pawnbroker and Assistant Manager training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
