Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, deliver customer service, and help customers find technology products and solutions that meet their needs. The role involves learning about customer needs through questions and relationship-building, recommending products and solutions, and completing sales with clear communication. You will also receive ongoing training and develop skills in merchandising and inventory operations. The role may include contacting interested Verizon customers by phone or text and participating in Verizon-sponsored events outside the store to build customer relationships. This is an onsite, worksite-based position with 40 scheduled hours per week. The job requires evening, weekend, and holiday availability, and employees may be asked to pick up additional shifts during busy periods. The posted compensation includes a base hourly rate and individual commissions; pay varies by geography, hours worked, and performance. For Illinois locations listed on the requisition, the starting base pay rate is $18.27 per hour.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
- Fluency in both English and Spanish.
Responsibilities
- Generate retail sales through technology knowledge and customer service.
- Identify customer needs by building connections and asking questions.
- Recommend products and solutions to provide customers with complete sales solutions.
- Close sales by communicating effectively and offering simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact interested current Verizon customers by phone or text to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance.
- AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Up to six personal days per year.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
